AdvancePortalConnect ("we," "our," or "us") operates advanceportalconnect.com and provides financial education services focused on building better money habits. This privacy policy explains how we collect, use, protect, and share information about you when you use our services.

This policy applies to all users of our website, educational programs, and related services. By using our platform, you agree to the data practices described in this policy. We comply with Vietnamese data protection laws and international privacy standards.

We believe financial education should be accessible while maintaining your privacy. That's why we've designed our data practices to collect only what's necessary for delivering quality educational content and improving your learning experience.

We collect information in several ways to provide and improve our financial education services:

We never collect sensitive financial account information like banking details, passwords, or transaction history. Our focus is purely on educational content delivery and learning analytics.

We don't sell your personal information to anyone. However, we may share your information in these specific situations:

Service Providers: We work with trusted third-party companies that help us deliver our services. This includes email delivery services, analytics tools, and payment processors. These partners can only use your information for the specific services they provide to us.

Legal Requirements: We may disclose information if required by Vietnamese law, court orders, or to protect our legal rights and the safety of our users.

Business Transfers: If AdvancePortalConnect is acquired or merged with another company, your information may be transferred as part of that transaction. We'll notify you before any such transfer occurs.

Aggregated Data: We may share anonymized, aggregated statistics about user behavior and learning patterns for research purposes or to improve financial education broadly.

You have significant control over your personal information. Here's what you can do:

To exercise any of these rights, contact us at [email protected]. We'll respond within 30 days and verify your identity before processing requests. Some information may be retained for legal or legitimate business purposes even after account deletion.

We take data security seriously and implement multiple layers of protection:

Technical Safeguards: Our platform uses industry-standard encryption for data transmission and storage. All connections to our website use HTTPS encryption, and sensitive data is encrypted at rest.

Access Controls: Only authorized employees can access personal information, and access is limited to what's necessary for their job functions. All staff undergo privacy training.

Regular Security Reviews: We conduct regular security audits and vulnerability assessments to identify and address potential risks.

Incident Response: We have procedures in place to detect, respond to, and notify users of any data breaches within 72 hours as required by law.

How Long We Keep Your Data: We retain personal information for as long as your account is active or as needed to provide services. After account closure, we may retain some information for up to 7 years to comply with legal obligations and resolve disputes.

International Data Transfers: Some of our service providers may be located outside Vietnam. When we transfer data internationally, we ensure adequate protection through appropriate safeguards such as standard contractual clauses approved by regulatory authorities.

Learning progress and course completion data may be retained longer for educational research purposes, but this information is anonymized and cannot be linked back to individual users.

We use cookies and similar technologies to improve your experience on our platform:

Essential Cookies: These are necessary for the website to function properly, such as keeping you logged in and remembering your preferences.

Analytics Cookies: We use these to understand how users interact with our content, which helps us improve our educational materials and platform design.

Marketing Cookies: If you consent, we use these to show you relevant educational content and measure the effectiveness of our marketing efforts.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some platform functionality. We don't use cookies to track you across other websites.

Our services are designed for adults seeking financial education. We don't knowingly collect personal information from children under 16 years old. If you're under 16, please don't create an account or provide personal information on our platform.

If we discover we've inadvertently collected information from someone under 16, we'll delete that information promptly. Parents or guardians who believe their child has provided information to us should contact us immediately.

For users between 16-18 years old in Vietnam, we recommend getting parental consent before creating an account, though it's not legally required.

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website at least 30 days before the changes take effect.

Minor updates, such as clarifications or formatting changes, may be made without advance notice. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Continued use of our services after policy changes indicates your acceptance of the updated terms. If you don't agree with changes, you can close your account before they take effect.